Smiley’s Junk Removal & Recycling LLC Privacy Policy

Effective Date: 01/01/25

At Smiley’s Junk Removal & Recycling LLC, we are committed to protecting the privacy and security of our customers’ personal and business information. This Privacy Policy outlines our practices and procedures for collecting, using, and disclosing customer information.

Collection of Information

We collect the following types of information from our customers:

1. Contact Information: Name, address, phone number, email address, and other contact details.
2. Service Information: Details about the services you request, including the type of junk removal or recycling service, location, and date of service.
3. Payment Information: Credit card numbers, expiration dates, and other payment-related information.
4. Device and Browser Information: IP address, browser type, device type, and other technical information about your device and browser.

Use of Information

We use the collected information for the following purposes:

1. Providing Services: To provide our junk removal and recycling services, including scheduling, billing, and customer support.
2. Marketing and Promotions: To send promotional emails, offers, and other marketing materials to our customers.
3. Improving Services: To analyze customer feedback and improve our services.
4. Compliance with Laws: To comply with applicable laws, regulations, and industry standards.

Disclosure of Information

We may disclose customer information to the following parties:

1. Service Providers: To third-party service providers who assist us in providing our services, such as payment processors and waste management facilities.
2. Business Partners: To business partners who help us promote our services or provide joint services.
3. Law Enforcement: To law enforcement agencies or regulatory bodies in response to a subpoena, court order, or other legal process.
4. Mergers and Acquisitions: In the event of a merger, acquisition, or sale of our company, we may disclose customer information to the acquiring party.

Security Measures

We take reasonable measures to protect customer information from unauthorized access, disclosure, alteration, or destruction. These measures include:

1. Encryption: We use encryption to protect sensitive information, such as payment data.
2. Access Controls: We limit access to customer information to authorized personnel only.
3. Secure Servers: We store customer information on secure servers that are protected by firewalls and other security measures.

Customer Rights

Our customers have the following rights:

1. Access to Information: Customers can request access to their personal and business information.
2. Correction of Information: Customers can request corrections to their personal and business information.
3. Opt-out of Marketing: Customers can opt-out of receiving marketing emails and other promotional materials.
4. Deletion of Information: Customers can request deletion of their personal and business information.

Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage customers to review this policy regularly to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Smiley’s Junk Removal & Recycling LLC

906 Sahara Ave, Austin, TX, 78745, USA

Phone: (512) 787-1319

Acknowledgement

By using our services, customers acknowledge that they have read, understood, and agree to the terms of this Privacy Policy.